bdjaee Privacy Policy
Your personal information is completely safe with us. Learn in detail how bdjaee collects, uses and protects your data in this policy.
This Privacy Policy ("Policy") describes the privacy practices of the bdjaee platform. By using bdjaee's website or services, you agree to the terms of this Policy. This Policy has been prepared in accordance with the laws and regulations of Bangladesh, and we give the highest priority to the privacy and data protection of our users.
| Subject | Summary |
|---|---|
| Company Name | bdjaee |
| Website | bdjaee.cam |
| Data Controller | bdjaee Data Protection Department |
| Contact Email | [email protected] |
| Policy Applicability | All registered and unregistered users |
What Information We Collect
bdjaee collects various types of information to provide its services. Below is a description of the information collected under different categories:
1.1 Identity Information
Identity information we may collect during the registration process or account verification:
- Full name (in Bengali and English)
- Date of birth (for age verification)
- National ID or passport number
- Valid email address
- Mobile number
1.2 Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket or Upay mobile banking number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amount and time
Full card numbers or PINs are never stored.
1.3 Technical Information
Information automatically collected when you use our platform:
- IP address
- Browser type and version
- Device type and operating system
- Session duration and activity logs
- Data from cookies and similar tracking technologies
1.4 Gaming Information
For monitoring your gaming activity and improving services:
- Betting history and amounts
- Game preferences and habits
- Win and loss records
- Bonus usage history
- Session frequency and duration
How We Use Information
bdjaee uses collected information only for specific, legitimate and necessary purposes. The purposes for which we use information are detailed below:
2.1 Account Management and Service Delivery
Information provided is used for your registration, login and account management. This includes account verification, age confirmation (21+ verification), identity proof and processing financial transactions. In particular, your mobile banking or bank details need to be verified for deposits and withdrawals.
2.2 Security and Fraud Prevention
We use information to ensure the security of our platform and to detect and prevent fraudulent activity. This includes protection against unusual transaction patterns, creation of multiple accounts or misuse of the system. bdjaee is committed to maintaining a safe and reliable platform.
2.3 Responsible Gaming Monitoring
bdjaee believes in responsible gaming practices. By analysing your gaming data, we can identify signs of excessive gambling and provide necessary support. Information used for this purpose is retained for your protection. For more details, please visit our Responsible Gaming page.
2.4 Service Improvement and Personalisation
Based on your preferences and habits, we can present you with more relevant games, bonus offers and promotional content. This analysis is also used to improve the overall quality of bdjaee's services.
2.5 Compliance with Legal Obligations
We may have a legal obligation to retain and provide certain information in order to comply with applicable laws, regulations or directions from regulatory authorities. bdjaee always fulfils these obligations.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bdjaee website to enhance your browsing experience and ensure the functionality of the platform.
Essential Cookies
Essential for the basic functionality of the platform. This includes maintaining login sessions, security tokens and saving preferences. These cannot be disabled.
Analytics Cookies
For understanding website traffic and usage patterns. Information obtained from these cookies helps improve services. These can be disabled from browser settings.
Functionality Cookies
Used to remember your language preferences, display settings and other personalised preferences, improving your experience without having to log in each time.
Security Cookies
These cookies are used to detect and prevent fraudulent activity, verify user identity and ensure the security of the platform.
You can disable non-essential cookies by changing your browser settings. However, this may affect some functionality of the platform.
Sharing Information with Third Parties
bdjaee does not sell, rent or improperly disclose your personal information. Sharing of information applies only in the specific circumstances below:
4.1 Service Providers
We work with certain trusted third-party service providers who perform specific functions on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay and banking partners), technology infrastructure provision and fraud detection services. These providers are contracted with us and are required to comply with data protection standards.
4.2 Legal Requirements
Necessary information may be provided to relevant authorities pursuant to a court order, lawful investigation process or legal obligation. In such cases, we provide only the minimum information required.
4.3 Business Transfers
In the event of a business merger, acquisition or asset sale, user information may be transferred. In such circumstances, we will notify users in advance and ensure that the new controller provides the same level of privacy protection.
Data Security Measures
bdjaee uses industry-standard, up-to-date technologies and processes to protect your data. Details about our security measures:
🔐 SSL Encryption
The entire bdjaee website and application uses 256-bit SSL encryption technology. As a result, all data exchanged between you and our servers is fully encrypted and no third party can read this information in any way.
🛡️ Firewall and Intrusion Detection
Our servers are protected by advanced firewall systems and intrusion detection technology. Any suspicious activity is automatically detected and blocked.
🔑 Two-Factor Authentication
For maximum account security, bdjaee supports Two-Factor Authentication. Login can be confirmed with an OTP sent to your mobile in addition to your password.
💾 Secure Data Storage
Your information is stored on secure, encrypted servers. Sensitive financial information such as card numbers or PIN codes is never stored directly and regular security audits are conducted.
Important: No method on the internet is 100% secure. However, we make every effort to keep your information secure by following the highest industry standards. For the security of your account, never share your password or OTP with anyone.
Data Retention Period
bdjaee does not retain your information for longer than necessary. The retention periods for different types of information are listed below:
| Data Type | Purpose of Retention | Retention Period |
|---|---|---|
| Account Information | Active account management | Up to 5 years after account closure |
| Financial Transaction Records | Legal obligations and dispute resolution | 7 years from the date of transaction |
| Communication History | Support quality improvement and record keeping | 3 years |
| Gaming Logs | Fair play verification and dispute resolution | 1 year |
| Technical Logs | Security monitoring | 90 days |
| Cookie Data | Session management and preference storage | 30 days to 1 year (depending on cookie type) |
Your Rights Regarding Your Information
bdjaee users enjoy the following rights regarding their personal information. You may contact us at any time to exercise these rights:
Right to Access
You may request access to information at any time to find out what information we hold about you.
Right to Rectification
You have the right to request correction or update if there is any incorrect or incomplete information in your data.
Right to Erasure
In certain circumstances you may request the deletion of your personal information, however some information may need to be retained due to legal obligations.
Right to Restrict Processing
In certain cases, you may request that we restrict the processing of your data, and we will review and act on it accordingly.
Right to Data Portability
You may request to receive your personal data in a structured, commonly used format.
Right to Object
You have the right to object to certain types of processing of your data and to withdraw consent for its use for marketing purposes.
To exercise any of the above rights, contact us by email at: [email protected] — we will respond to your request within 30 business days.
Privacy of Minors
bdjaee is a platform operated exclusively for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory during registration, and if any user registers with a false age, their account will be immediately closed and any stored data will be deleted.
If you believe that a minor has registered on bdjaee, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Privacy Policy
bdjaee reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- By sending a notification to your registered email address
- By displaying a clear notice of the changes on the main page of the website
- By updating the "Last Updated" date at the top of this page
The revised policy will take effect 7 days after it is published. If you continue using bdjaee after the changes, it will be assumed that you have accepted the new policy. If you object to any changes, you may contact us or request that your account be closed.
Related Policies & Terms
This privacy policy is an integral part of bdjaee's overall terms of use. The following policies also apply to you:
Rules & Terms
Read our Terms page to understand the overall rules and legal terms governing use of the platform.
ReadResponsible Gaming
View our guidelines and support details for enjoying gaming safely and responsibly.
ReadFAQ
Visit our FAQ for answers to common questions about privacy and security, along with help on many other topics.
ReadHave a Question About Privacy?
If you have any questions or concerns about this privacy policy, please contact our data protection team.
Our support team is ready to serve you in Bengali 24 hours a day, 7 days a week.
Or use the website's 24/7 live chat support